Limited assistance will be available from our Operations Team during the holidays, from Friday, December 27 to Tuesday, December 31. Navigate HCAIinfo’s menu items to find answers to any of your inquiries related to the application.
For password resets, an HCAI user at your Facility with access to the Manage tab > User Management sub-tab can manually reset your password. To learn how to complete this process, visit the Login Help page. If you are an Authorizing Officer and you need us to manually reset your password, please complete the Contact Form on HCAIinfo.
