Manage my Facility
Step-by-step instructions explaining how to update your facility's information.
In order to update your Facility’s information, you must have the Facility Administrator role assigned.
Do I have the Facility Administrator role? When logged in to HCAI, Facility Administrators are able to view the Manage tab and the Facility Management sub-tab.
Quick tip: Avoid security risks and keep your Facility’s data safe by end-dating inactive Facilities and keeping provider information up-to-date.
Explore the icons below for step-by-step text and video instructions explaining how to perform Facility management duties.
- Update Facility Information
How to update facility name, address, phone number, contact one/two, and more
- Update Provider Information
How to add, delete, or update a provider
- Deactivate Facility
How to deactivate your Facility
- Change Submission Method
How to change submission method from PMS to Web, or from Web to PMS