Welcome to HCAIinfo’s Insurers Portal
Spotlight
HCAI Update Bulletin
Coming Soon to HCAI – Spring 2025: Attendant Care Services Invoice
HCAI Update Bulletin
Release 3.32: November 18, 2024
HCAI Update Bulletin
Release 3.32: An Early Look at Upcoming Enhancements
HCAI Update Bulletin
HCAI Update – Release 3.27: May 2, 2022
Year Ahead Bulletin
HCAI 2024: The Year Ahead
Find it quickly
New to HCAI
Learn about HCAI and its governance structure and view step-by-step instructions explaining how to enrol your insurance company with HCAI. This section also describes HCAI integration and how to update your integration settings, and helps you navigate HCAIinfo.
Management & Admin
View step-by-step guides explaining how to manage claims, users, teams, and your organization’s information in HCAI. This section also hosts our comprehensive Insurer User Manual, which provides detailed information about HCAI functionality to help you accomplish specific tasks.
Adjuster Support
Learn everything you need to know about the form adjuster’s role in HCAI. This includes an overview of each OCF and how to enter or update your response/decision. This section also provides an outline of handy tools like the Dashboard and the Documents tab that make it easy to keep track of submissions and decisions.
