Access Request
Learn how claimants can request access to their own personal information.
How your information is used
HCAI is an electronic system that allows your Health Care Provider and your Insurer to safely and quickly exchange your treatment information. HCAI employs security measures to keep your information secure while it is in the system. Your Provider will let you know when they are submitting a form for you and at times may require it to be signed by you. Feel free to ask your health care provider about the submission of your claim—it is your right to do so.
Accessing your personal information
You can request to see what personal information has been submitted about you to HCAI. Please send your request to the facility you wish to request information from. Any requests sent to us will be redirected to the corresponding facility.
