Computer Requirements and Tips
Recommended Settings
| Internet Access | High speed internet connection via Cable, DSL, or Wireless Access using a firewall |
| Web Browser | Windows users: Chromium-based Microsoft Edge, Chrome, or latest stable release of Firefox Mac users: Safari 16 |
| Other | Javascript enabled Cookies enabled Pop-ups enabled |
Web Browser and Operating System (OS) Compatibility
| Supported as of System Release 3.31 (implemented April 15, 2024) | ||
| Chromium-based Microsoft Edge | Windows 10 | |
| Google Chrome | Windows 10 | |
| Firefox | Windows 10 | |
| Safari 16 | macOS Ventura (Version 13.0) | |
Computer Tips
Use the most recent version of your web browser
Using the most recent version of your web browser ensures your HCAI data is kept safe and secure, as old browser versions may not receive security patches or technical support.
At the bottom of the page under “Web Browser Support”, click on the link for your browser and search for “update my browser”.
Make HCAI a trusted site
Make HCAI a "trusted site" in your browser settings to allow your browser to accept cookies from HCAI and confirm that your browser has the correct security settings to work properly.
At the bottom of the page under “Web Browser Support”, click on the link for your browser and search for “trusted site”.
Use the newest version of the HCAI site
Program your browser to automatically check for the latest HCAI page versions to be certain you are working from the newest version of the HCAI system.
At the bottom of the page under “Web Browser Support”, click on the link for your browser and search for “automatically check for newer versions of stored pages”.
Enable JavaScript
JavaScript is a computer programming language that is used to create interactive effects within web browsers. JavaScript must be enabled for HCAI to work properly.
At the bottom of the page under “Web Browser Support”, click on the link for your browser and search for “enable JavaScript”.
Allow Cookies
If you have made HCAI a trusted site as explained above, your browser will accept cookies from HCAI.
Allow pop-ups
HCAI uses pop-ups to help you navigate through the various pages and forms on the site. In order to use HCAI, you need to set your browser to allow pop-ups.
At the bottom of the page under “Web Browser Support”, click on the link for your browser and search for “allow pop-ups”.
Web Browser Support
For help with a specific web browser, please visit the browser’s support webpage linked below.