Change Submission Method
Facilities may submit OCFs through two channels: the HCAI web application at www.hcai.ca, or a Practice Management System (PMS) provided by a PMS Vendor. Use the side menu to view step-by-step text and video instruction on changing your submission method.
Only users with the Facility Administrator role may update user information.
Quick Tip: Do I have the Facility Administrator role? When logged in to HCAI, Facility Administrators are able to view the Manage tab and the Facility Management sub-tab.
Explore the side menu for video and text walkthroughs of each specific task
Change Submission Method
Change Submission Method from PMS to Web
Change Submission Method - PMS to Web
- Sign in to www.hcai.ca.
- Go to the Manage tab and Facility Management sub-tab.
- Scroll down the page to the HCAI Submission Method section. (View screenshot)
- Under HCAI Submission Method, in the “Practice Management System (PMS) Integration?” field, select “No”.
- Scroll to the bottom of the page and click “Save”.
Change Submission Method
Change Submission from Web to PMS
Change Submission Method - Web to PMS
- Sign in to www.hcai.ca.
- Go to Manage tab and the Facility Management sub-tab.
- Scroll down the page to the HCAI Submission Method section. (View screenshot)
- Under HCAI Submission Method, in the “Practice Management System (PMS) Integration?” field, select “Yes”.
- Enter the name of your PMS Vendor and enter your PMS User Name in the fields provided.
- Scroll to the bottom of the page and click “Save”.
- You are redirected to the PMS User Name and Password confirmation screen where the user name and temporary password are visible
- Record the user name and temporary password
- Click “Done” and you are returned to the Facility Management sub-tab
- HCAI will also issue a password which will be sent to your AO’s email address. The AO should provide this user name and password to the PMS Vendor named above.