Troubleshooting

If you're having technical problems, or can't find the information you’ve been looking for, worry not—these pages contain the solution.

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  Login Help

  Learn tips to ensure successful login and how to reset or retrieve your login information

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  Computer Requirements

  View the recommended computer settings for accessing HCAI

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  Can't find an OCF?

  Learn what to do when you're expecting an OCF but you can't find it in your worklist

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  Contact Us

  Still can’t find what you’re looking for? Here’s how to get in touch!