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Reviewing My Profile

Any logged-in user can click on the My Profile tab to see an overview of their user profile information, as well as their contact details for two-factor authentication. (View screenshot)

The Profile Details section of the My Profile tab displays the following information in read-only mode:

  • Organization Type
  • Organization
  • User Status
  • Last Name
  • First Name
  • Title
  • User Name
  • Employee ID
  • E-mail
  • Business Phone

This information is not editable on My Profile. Some of the information (User status, First and Last Name, Title, Employee ID, E-mail, and Business Phone) can be updated by a User Administrator on the User Management tab.

The Contact Details for Authentication section of the My Profile tab displays the contact details that will be used to deliver your two-factor authentication verification code when signing in to HCAI. It displays the following information:

  • E-mail: The e-mail address that is associated with your user account. If this e-mail address needs to be updated, ask your User Administrator to edit your e-mail address on the User Management tab.
  • Phone: A cell phone number, used to receive text verification codes for two-factor authentication. This field is optional and can be edited directly on the My Profile tab. A User Administrator cannot edit this field for you.

To learn more about two-factor authentication, visit the Login Help page.