Scheduled Outage: Scheduled Outage: The HCAI system will be unavailable from 5:00 p.m. (EDT) September 30 to 8:00 a.m. (EDT) October 3.
Scheduled Outage: Scheduled Outage: The HCAI system will be unavailable from 5:00 p.m. (EDT) September 30 to 8:00 a.m. (EDT) October 3.
Health Care Facility | Insurers | Related Initiatives  

Statutory holidays


The ‘‘Target Date’ is a tool in the worklist that helps users manage OCF timelines. HCAI automatically accounts for statutory holidays when it calculates the number of days left until the response is due for plans.  Plans count down in business days (Monday to Friday), and if a statutory holiday falls during this time, the target date for plans is automatically adjusted. Invoices count down in calendar days and their target date is not impacted by statutory holidays or weekends.

Below is the full list of upcoming statutory holidays that will be automatically accounted for in HCAI for plans:

  • Family Day – Monday, February 21, 2022
  • Good Friday – Friday, April 15, 2022
  • Victoria Day – Monday, May 23, 2022
  • Canada Day – Friday, July 1, 2022
  • Labour Day – Monday, September 5, 2022
  • Thanksgiving – Monday, October 10, 2022
  • Boxing Day – Monday, December 26, 2022
  • In Lieu of Christmas Day* – Tuesday, December 27, 2022
  • In Lieu of New Year’s Day* – Monday, January 2, 2023

* When a statutory holiday falls on a Sunday, the next day is considered a holiday in lieu for plans.

Please note, the above information is provided to help clarify HCAI functionality. Adjusters should review the Statutory Accident Benefits Schedule directly to determine when a form is due.