Upcoming HCAI System Outages

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Occasionally, HCAI will schedule an outage window to perform necessary updates to the HCAI system.

During an outage, visitors to www.hcai.ca will be unable to sign in and a generic, web-browser generated message indicating that the webpage is unavailable will display.

To assist users during an outage, the HCAI System Status at www.hcaiinfo.ca will display red with the outage message.

Upcoming scheduled system unavailability

The ongoing maintenance window for HCAI is on Sundays from 2 a.m. (EDT/EST) to 6 a.m. (EDT/EST). However, our Operations team may need to have these hours extended from time to time.

Start	End	Reason
Saturday, July 20, 2024 at 11:00 p.m. (ET)	Sunday, July 21, 2024 at 7:00 a.m. (ET)	System Maintenance