Scheduled Outage: The HCAI system will be unavailable from 5:00 p.m. (ET) Friday, November 15 to 8:00 a.m. (ET) Monday, November 18
Health Care Facility | Insurers | Related Initiatives
Scheduled Outage: The HCAI system will be unavailable from 5:00 p.m. (ET) Friday, November 15 to 8:00 a.m. (ET) Monday, November 18
Health Care Facility | Insurers | Related Initiatives  

Upcoming HCAI System Outages

Occasionally, HCAI will schedule an outage window to perform necessary updates to the HCAI system.

During an outage, visitors to www.hcai.ca will be unable to sign in and a generic, web-browser generated message indicating that the webpage is unavailable will display.

To assist users during an outage, the HCAI System Status at www.hcaiinfo.ca will display red with the outage message.

Upcoming scheduled system unavailability

The ongoing maintenance window for HCAI is on Sundays from 2 a.m. (EDT/EST) to 6 a.m. (EDT/EST). However, our Operations team may need to have these hours extended from time to time.

StartEndReason
November 15, 2024 at 5:00 p.m. ET November 18, 2024 at 8:00 a.m. ET System Release Implementation