Target Date

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The Target Date is a handy column that is displayed on the Documents tab worklists and Document Search Results screen to help form adjusters and support staff manage their workload based on the timelines set out in the Statutory Accident Benefits Schedule (SABS).

The Target Date is calculated when an OCF is submitted by a health care facility. The Target Date recognizes the end of day as 5:00 p.m. (EST). Any OCF received after 5:00 p.m. (EST) is deemed by the system to have been received the next business day (for plans) or calendar day (for invoices). This will be automatically accounted for in the Target Date.

The Target Date is calculated based on the timelines set out in the SABS: 30 calendar days for invoices, 10 business days for the OCF-18 and Form 1, and 5 business days for the OCF-23. Business days are Monday to Friday and do not include Saturdays and public holidays. For a complete list of public holidays, please view our Statutory Holidays page.

Health care facilities do not have a Target Date in their list of submitted documents; however, a facility may follow up with an insurer if a plan sits in a submitted state for a prolonged period of time without any change in the form’s status.