HCAI Update Bulletin
The IBC offices will be closed from December 23 to January 2. The HCAI Operations team will provide limited support during this time.
For password resets, an HCAI user in your organization with the User Administrator role can manually reset your password. For instructions on how to complete this process, visit the Login Help page.
HCAI Update Bulletin
HCAI is pleased to announce that the Financial Services Regulatory Authority of Ontario (FSRA) has approved the introduction of the Attendant Care Services Invoice (ACSI) into the HCAI system as a pilot, to begin in the spring of 2025.
HCAI Update Bulletin
HCAI System Release 3.32 is scheduled to go live on November 18, 2024. This bulletin provides an overview of the enhancements included in this release.
HCAI Update Bulletin
HCAI System Release 3.32 is scheduled to go live in November of 2024. This bulletin is to provide insurers with an early look at some of the updates included in this release to help facilitate any advance planning. Integrating insurers should also be advised that Release 3.32 will be an integration-impacting release.