The HCAI team remains available to respond to your inquiries. HCAI.ca remains fully supported. Click here for more info.
The HCAI team remains available to respond to your inquiries. HCAI.ca remains fully supported. Click here for more info.
Health Care Facility | Insurers | Related Initiatives  

HCAI Bootcamp


HCAI Bootcamp is a series designed with the Health Care Community in mind. This initiative was originally intended to educate new enrollees about HCAI’s functionality through monthly online webinars. Extending beyond those newly enrolled facilities, the HCAI Bootcamp series will now also explore topics that are of interest to existing Facilities as they manage their day to day operations.

We've consolidated your frequently asked inquiries and developed easy-to-understand learning modules to help you along the way. With HCAI Bootcamp, you can now find the answers to all your questions in one centralized location on HCAIinfo.

Stay tuned for future topics, including:

  • How to complete daily tasks more efficiently in HCAI
  • Best practices to protect your Facility's data
  • A consumable breakdown of the HCAI Guideline
  • How to successfully submit OCF’s and more!

Explore the side navigation to learn how to master the basics in HCAI

HCAI Bootcamp


Bootcamp Videos 1 & 2

This video series is a recorded version of the HCAI Bootcamp Webinar that is commonly hosted live for New Enrollees. Now, whether you’re new to HCAI or an HCAI veteran, you can watch, learn and revisit the basics of HCAI. Watch the first video in this series to learn which topics HCAI Facility Support is authorized to help with, how to set up providers and users, keeping facility information up to date, and how to retrieve your password. The second video teaches you how Service Provider Licensing affects your OCF submissions, who is authorized to sign each OCF, and it answers some common questions about submitting OCF’s.

  • Bootcamp Webinar Video 1

  • Bootcamp Webinar Video 2

Explore the side navigation to view video 3 of 3, the HCAI Demo

HCAI Bootcamp


Video 3: HCAI Demo

This video is a recorded version of the HCAI Bootcamp Webinar Demo that is commonly hosted live for New Enrollees. Now, whether you’re new to HCAI or an HCAI veteran, you can watch, learn and revisit the basics of HCAI. The third video in the series exhibits a step-by-step demonstration on how to successfully navigate and submit both a plan and invoice in HCAI.

HCAI Bootcamp Webinar Video 3 of 3

To begin viewing a specific topic, hover the video timeline with your mouse to the minute and seconds indicated below:

  • Step-by-step submission of a Plan, begin viewing at 00:54
  • Step-by-step submission of an Invoice, begin viewing at 7:26

Video 3 of 3 total time: 12:27

HCAI Bootcamp


How to Immediately Reset a User’s Password

Click on the image to download as PDF

  • HCAI Bootcamp


    What’s in the HCAI Guideline?

    Click on the image to download as PDF

  • HCAI Bootcamp


    Service Provider Licensing & HCAI

    Click on the image to download as PDF

  • HCAI Bootcamp


    Are You Receiving This Error on Your OCF but Your Facility is Licensed?

    Click on the image to download as PDF

  • HCAI Bootcamp


    HCAI Bootcamp is a series designed with the Health Care Community in mind. This initiative was originally intended to educate new enrollees about HCAI’s functionality through monthly online webinars. Extending beyond those newly enrolled facilities, the HCAI Bootcamp series will now also explore topics that are of interest to existing Facilities as they manage their day to day operations.

    We've consolidated your frequently asked inquiries and developed easy-to-understand learning modules to help you along the way. With HCAI Bootcamp, you can now find the answers to all your questions in one centralized location on HCAIinfo.

    Stay tuned for future topics, including:

    • How to complete daily tasks more efficiently in HCAI
    • Best practices to protect your Facility's data
    • A consumable breakdown of the HCAI Guideline
    • How to successfully submit OCF’s and more!

    Jump to:

    Bootcamp Videos 1 & 2

    This video series is a recorded version of the HCAI Bootcamp Webinar that is commonly hosted live for New Enrollees. Now, whether you’re new to HCAI or an HCAI veteran, you can watch, learn and revisit the basics of HCAI. Watch the first video in this series to learn which topics HCAI Facility Support is authorized to help with, how to set up providers and users, keeping facility information up to date, and how to retrieve your password. The second video teaches you how Service Provider Licensing affects your OCF submissions, who is authorized to sign each OCF, and it answers some common questions about submitting OCF’s.


    To begin viewing a specific topic, hover the video timeline with your mouse to the minute and seconds indicated below:

    • Facility Support Scope, begin viewing at 0:57
    • Setting up Providers and Users, begin viewing at 2:14
    • Keeping Facility Information up-to-date, begin viewing at 6:20
    • Retrieve your password, begin viewing at 7:10

    Video 1 of 3 total time: 8:45


    To begin viewing a specific topic, hover the video timeline with your mouse to the minute and seconds indicated below:

    • Service Provider Licensing, begin viewing at 0:55
    • Authorization of OCF signatures, begin viewing at 3:16
    • OCF Submissions, begin viewing at 6:23

    Video 2 of 3 total time: 8:54

    Video 3: HCAI Demo

    This video is a recorded version of the HCAI Bootcamp Webinar Demo that is commonly hosted live for New Enrollees. Now, whether you’re new to HCAI or an HCAI veteran, you can watch, learn and revisit the basics of HCAI. The third video in the series exhibits a step-by-step demonstration on how to successfully navigate and submit both a plan and invoice in HCAI.


    To begin viewing a specific topic, hover the video timeline with your mouse to the minute and seconds indicated below:

    • Step-by-step submission of a Plan, begin viewing at 00:54
    • Step-by-step submission of an Invoice, begin viewing at 7:26

    Video 3 of 3 total time: 12:27

    How to Immediately Reset a User’s Password

    Click on the image to download as PDF

  • What's in the HCAI Guideline?

    Click on the image to download as PDF

  • Service Provider Licensing & HCAI

    Click on the image to download as PDF

  • Are You Receiving This Error on Your OCF but Your Facility is Licensed?

    Click on the image to download as PDF


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